Your Privacy Matters

getjili Privacy Policy

At getjili, protecting the personal information of our Philippine players is a top priority. This Privacy Policy explains what data we collect, how we use it, and the rights you have over your own information.

Data Protection Secure Encryption Your Rights Protected Cookie Transparency No Data Selling Mobile-First Security Philippine Peso Transactions Philippines Market Focus Data Protection Secure Encryption Your Rights Protected Cookie Transparency No Data Selling Mobile-First Security Philippine Peso Transactions Philippines Market Focus

Information We Collect

When you register and use getjili, we collect certain personal information necessary to provide you with a safe and complete gaming experience. The categories of data we collect include the following types of information, each gathered for a specific and legitimate purpose.

Account Information: When you create an account, we collect your full name, date of birth, email address, mobile number, and a username and password of your choosing. This information is required to verify your identity, process your account registration, and comply with our Know Your Customer (KYC) obligations under Philippine gaming regulations.
Financial & Payment Data: To facilitate deposits and withdrawals in Philippine Peso (PHP), we collect payment method details such as e-wallet identifiers (e.g., GCash, Maya), bank account references, and transaction records. We do not store full card numbers or banking credentials on our servers; payment processing is handled through certified, PCI-DSS-compliant payment partners.
Device & Browser Data: We automatically collect technical information about the device and browser you use to access getjili, including your IP address, device type, operating system, browser version, screen resolution, and mobile network operator. This data helps us optimize the platform for mobile users across the Philippines and detect suspicious activity.
Usage Data: We record how you interact with the platform, including pages visited, games played, session duration, bet history, promotional offers viewed, and features accessed. This usage data is used to improve our services, personalize your experience, and ensure fair play across all game categories.
Cookies & Tracking Technologies: We use cookies, web beacons, and similar technologies to remember your preferences, maintain your session, and analyze traffic patterns on the site. You can manage cookie preferences through your browser settings, though disabling certain cookies may affect platform functionality.

How We Use Your Data

getjili uses the personal information we collect strictly for purposes that are necessary, proportionate, and lawful. We do not use your data for any purpose beyond what is described in this Privacy Policy without first obtaining your explicit consent.

Account Management: Your registration information is used to create, verify, and maintain your getjili account, including processing identity verification and age checks to ensure compliance with Philippine gaming laws.
Transaction Processing: Payment data is used exclusively to process deposits and withdrawals in Philippine Peso, verify payment sources, and maintain accurate financial records as required by law.
Platform Improvement & Personalization: Usage and device data help us improve the performance of the platform, personalize game recommendations, and tailor promotional offers relevant to your playing history and preferences.
Security & Fraud Prevention: We analyze behavioral and device data to identify and prevent unauthorized access, bonus abuse, money laundering, and other fraudulent activities that could harm our players or the platform.
Legal & Regulatory Compliance: Certain data must be retained and disclosed to Philippine regulatory authorities, law enforcement agencies, or licensed auditors when required by applicable law or court order.
Customer Support: When you contact our support team, we use your account and communication history to resolve your inquiry efficiently and accurately.

Cookies & Tracking

getjili uses cookies and similar tracking technologies to ensure the platform functions correctly and to enhance the quality of your experience on both desktop and mobile devices. Cookies are small text files stored on your device that allow us to recognize your browser and remember certain information between visits.

We use three main categories of cookies: essential cookies that are required for the platform to operate (such as session cookies that keep you logged in), analytics cookies that help us understand how players navigate the site so we can make improvements, and preference cookies that remember your language and display settings. We do not use cookies to serve third-party advertisements or to track your activity across unrelated websites.

You can control or disable cookies through your web browser settings at any time. Please be aware that disabling essential cookies may prevent you from logging in or using certain features of the getjili platform. For mobile users accessing the platform via a browser app, cookie settings can typically be managed through the browser's privacy menu. We encourage you to review your cookie settings periodically to ensure they reflect your current preferences.

Data Storage & Security

getjili takes the security of your personal data seriously and implements a comprehensive range of technical and organizational measures to protect your information against unauthorized access, loss, alteration, or disclosure. All data transmitted between your device and our servers is protected using industry-standard TLS (Transport Layer Security) encryption to prevent interception during transit.

Your data is stored on secure servers located in data centers that comply with internationally recognized security standards. Access to personal data is strictly limited to authorized getjili personnel and contracted third-party processors who require that information to perform specific functions, such as payment processing or KYC verification. All staff and contractors with access to personal data are bound by confidentiality agreements and receive regular data protection training.

We retain your personal data only for as long as is necessary for the purposes outlined in this policy, or as required by applicable Philippine laws and regulatory guidelines. When your data is no longer needed, it is securely deleted or anonymized. In the event of a data breach that poses a risk to your rights or freedoms, getjili will notify affected users and the relevant Philippine authorities in accordance with applicable notification requirements.

getjili does not sell, rent, or trade your personal information to third parties for commercial purposes under any circumstances. We may, however, share limited and necessary data with trusted third-party service providers who assist us in operating the platform, processing payments, verifying identities, and providing customer support.

These third-party processors include licensed payment gateway operators that handle Philippine Peso transactions, KYC and identity verification providers required by our licensing obligations, fraud detection and cybersecurity partners, and cloud hosting infrastructure providers. Each of these partners is carefully vetted and is contractually required to handle your data only for the specific purpose for which it was shared, and to maintain security standards equivalent to our own.

We may also disclose personal information to Philippine government authorities, regulatory bodies, or law enforcement agencies when we are legally required to do so, or when disclosure is necessary to protect the rights, property, or safety of getjili, our players, or the public. In all other cases, your data stays within the getjili ecosystem and is never shared without a lawful basis.

Your Rights Over Your Data

As a user of getjili, you have meaningful rights over the personal information we hold about you. We are committed to making it straightforward for Philippine players to exercise these rights at any time.

Right to Access: You may request a copy of the personal data getjili holds about you at any time. We will provide this information in a clear and understandable format within a reasonable timeframe.
Right to Correction: If any of your personal data is inaccurate or out of date, you have the right to request that we correct it. You can update certain details such as your contact number or email address directly within your account settings.
Right to Deletion: You may request that we delete your personal data when it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations. Please note that certain data may need to be retained for regulatory or fraud prevention purposes even after account closure.
Right to Restrict Processing: You may ask us to limit how we use your data in certain circumstances, such as while a correction request is being reviewed.
Right to Data Portability: Where technically feasible and legally applicable, you can request that we provide your data in a structured, machine-readable format so you can transfer it to another service.

To exercise any of these rights, please contact our support team using the contact details provided at the bottom of this page. We will acknowledge your request promptly and respond within the timeframes required by applicable Philippine law.

Protection of Minors

getjili strictly prohibits the use of its platform by individuals under 21 years of age, in full compliance with Philippine gaming regulations. We do not knowingly collect personal information from minors, and age verification is a mandatory step during the account registration process. All prospective players are required to declare their age and may be asked to provide supporting identification documents to confirm that they meet the minimum age requirement.

If we become aware or have reasonable grounds to suspect that a user is under the legal gambling age, we will immediately suspend that account, conduct a review, and permanently close it if the suspicion is confirmed. Any funds deposited by a minor will be handled in accordance with our regulatory obligations. Parents and guardians who believe a minor may have created an account on getjili are encouraged to contact our support team immediately so that appropriate action can be taken without delay. We support the use of parental control software and encourage families to take proactive steps to prevent underage access to online gaming platforms.

Policy Updates & How to Contact Us

getjili reserves the right to update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or data handling practices. Any material changes will be published on this page with a revised effective date, and we may notify registered users via email or an in-platform notification where appropriate. We encourage all players to review this page periodically to stay informed about how their data is being protected.

Your continued use of the getjili platform following any update to this policy constitutes your acceptance of the revised terms. If you do not agree with any changes, you should discontinue your use of the platform and contact us to request account closure and data deletion where applicable.

If you have any questions, concerns, or requests regarding this Privacy Policy or the way getjili handles your personal data, please reach out to our support team. You can contact us by email at [email protected] (please write this address rather than clicking a link). Our team is available to assist Philippine players with any privacy-related inquiry and will respond as promptly as possible. For more information about your rights and our platform, you may also visit our FAQ page.

Ready to Play Responsibly?

Now that you understand how getjili protects your privacy, you can enjoy our slots, live casino, and sportsbook with full confidence. Join thousands of Filipino players who trust getjili for a safe, secure, and exciting online gaming experience.